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Episode 34 - Client Retention, Servant Leadership, and How to Grow Accounts with Dave Blake
Dave Blake, CEO of ClientSuccess, works with organizations constantly on how to turn challenges into growth opportunities.
His meeting with Dell didn't get off to a solid start. His consultant began showing a presentation...on a MacBook.
You'll have to hear how Dave got his team out of it.
He teaches us that sometimes a tough challenge can be the best time to strengthen a relationship if you have the right recovery strategy.
Sales is hard enough (and he's got the tales to prove it) so it makes emphasizing your company's ability to service, retain, and expand that much more important.
In this episode, you will learn:
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By Josh ShirleyDave Blake, CEO of ClientSuccess, works with organizations constantly on how to turn challenges into growth opportunities.
His meeting with Dell didn't get off to a solid start. His consultant began showing a presentation...on a MacBook.
You'll have to hear how Dave got his team out of it.
He teaches us that sometimes a tough challenge can be the best time to strengthen a relationship if you have the right recovery strategy.
Sales is hard enough (and he's got the tales to prove it) so it makes emphasizing your company's ability to service, retain, and expand that much more important.
In this episode, you will learn: