Since outages are guaranteed to happen eventually, it is important to understand how customers are notified about these unfortunate events. Sami Kubba, a Principal PM Manager in the Azure CXP team, gives us insights into what happens behinds the scenes when these events occur. He provides some upcoming updates around making this process even more transparent. Media file: https://azpodcast.blob.core.windows.net/episodes/Episode349.mp3 Resources: https://azure.microsoft.com/en-us/blog/advancing-the-outage-experience-automation-communication-and-transparency/ https://docs.microsoft.com/en-us/azure/architecture/framework/ https://docs.microsoft.com/en-us/azure/service-health/overview   Other updates: Microsoft plans to establish new cloud datacenter region in Greece https://azure.microsoft.com/en-us/updates/microsoft-plans-to-establish-new-cloud-datacenter-region-in-greece/ Enabling resilient DevOps practices with code to cloud automation https://azure.microsoft.com/en-us/blog/enabling-resilient-devops-practices-with-code-to-cloud-automation/ Azure Red Hat updates https://azure.microsoft.com/en-us/updates/azure-red-hat-openshift-lower-prices-more-flexible-purchase-options-and-improved-sla/