<p>Ryan has been a variety of customer facing jobs, is a former marine, and my oldest friend. We talk about the importance of developing a rapport and doing customer service face to face and why the fast pace of life may have led to an overall decline in customer service in a lot of companies. It was pretty great to do this show with him. </p>

Ryan has been a variety of customer facing jobs, is a former marine, and my oldest friend. We talk about the importance of developing a rapport and doing customer service face to face and why the fast pace of life may have led to an overall decline in customer service in a lot of companies. It was pretty great to do this show with him.

<p>Ryan has been a variety of customer facing jobs, is a former marine, and my oldest friend. We talk about the importance of developing a rapport and doing customer service face to face and why the fast pace of life may have led to an overall decline in customer service in a lot of companies. It was pretty great to do this show with him.&nbsp;</p>

Episode 36 - Ryan Marr

Our mission at KIAR is that we're here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide relief by way of showing you that you're not alone, giving real world advice, and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU

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Episode 36 - Ryan Marr

Episode 36 - Ryan Marr