Your mission as a leader of a contact center is pretty simple. Make work more meaningful for your employees to do that do these 3 things.

Your mission as a leader of a contact center is pretty simple. Make work more meaningful for your employees to do that do these 3 things.

Your mission as a leader of a contact center is pretty simple. Make work more meaningful for your employees to do that do these 3 things. &nbsp;

Episode 37 - The 3 Imperatives for Contact center Leaders

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.

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Episode 37 - The 3 Imperatives for Contact center Leaders

Episode 37 - The 3 Imperatives for Contact center Leaders