With the almost three decades of experience in emergency services (CFA) and high-pressure leadership environments, Nathan Ractliffe share's the importance of open, effective and adaptive communication.

He talks about trust, clarity and feedback as being key to the success of a team and gives some great examples of where he's learnt valuable lessons. 

As a leader, Nathan says that his role as being one that "facilitates so my team are able to achieve".

Connect with Nathan > https://www.linkedin.com/in/nathan-ractliffe-4392409b/ 

Connect with Shelley > https://www.linkedin.com/in/shelleyflett/

Work with Shelley > https://shelleyflett.com