Our conversation with Patrick Sullivan, VP of Strategy and Innovation at A-LIGN, a leading provider of cybersecurity and compliance solutions, was one of the more wide-ranging and provocative ones that we’ve had. Patrick brings over 25 years of experience in the IT security and compliance space, is a TEDx Speaker, a member of the Forbes Technology Council, and is a self-described AI Ethicist. We discussed:
“Systems thinking”: how AI needs to be thought of in a broader social context in which everything is connected - change one thing and everything is affected, even if those things are not immediately visible. How organizations need to think about - and manage - change: how the four domains in organizational systems - people, process, technology, and the organization itself - need to interconnect; the ADKAR model for implementing change, which involves creating awareness, desire, knowledge, ability, and reinforcement among employees. Carol Dweck's concept of fixed versus growth mindsets, with Patrick emphasizing the benefits of a growth mindset in business and personal development. Balancing compliance and innovation in the context of AI implementation. AIX is about raising your “AIQ,” which we define as knowing what questions to ask. Patrick discusses the one question he is not asked enough.What it means to be an “AI ethicist” and the importance of ensuring that AI systems produce desired behaviors while maintaining individual agency in decision-making. ISO 56001, a structured framework for organizations to think about and consistently approach innovation (we need to have a pod exclusively on this). Patrick’s colorful - and apt! - NBA analogy in describing differences in how Europe views AI regulation and how we view it here in the US. Bag Check: Patrick shares his go-to AI tools, which may surprise you..