Harrison interviews Kimberly Sullivan about the importance of leading with empathy in the workplace and how to practice it.

1. Why is empathy so important in leadership and the workplace?
2. What does empathetic decision-making and leadership look like?
3. What are some questions an empathetic leader should ask?
4. How can organizations make empathy central in company culture?
5. Can a manager build a team that fosters empathy even when the larger organization doesn’t?

Find Kimberly Sullivan at Herrmann (thinkherrman.com) and on LinkedIn.

Find Harrison Kim at Pavestep at [email protected]. To be featured on Working with People by Pavestep, email Chiara Toselli at [email protected].

Recorded December 2020.

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