Abbie Jeffs has a background in urban planning and public policy but was an excellent facilitator in a successful consultancy, Straight-Talk, for many years. She's now working for a public sector organisation—a loss for the field of public deliberation—although Abbie remains a strong advocate. She has much wisdom to impart in this episode and several terrific tools.

LINKS

Bliss Browne's 'Imagine Chicago'

Tuckman's stages

Visit to newDemocracy's podcast page to access Kaner's diverge/converge guide to participatory decision-making.

Music acknowledgement