<p>Communication is key in any relationship, especially when you want to build trust with a client and when handling difficult situations.</p>
<p>Today I cover off 6 key skills that will help you with clients and in everyday interactions:</p>
<ul><li>Active Listening</li>
<li>Paraphrasing</li>
<li>Asking open-ended questions</li>
<li>Mirroring</li>
<li>Validating and</li>
<li>Empathy</li>
</ul>

Communication is key in any relationship, especially when you want to build trust with a client and when handling difficult situations. Today I cover off 6 key skills that will help you with clients and in everyday interactions: Active Listening Paraphrasing Asking open-ended questions Mirroring Validating and Empathy

Episode 4: 6 Key Communication Skills You Need

Client Success Matters is a podcast dedicated to helping agencies ensure the retention and growth of their clients and business. Pulling on over 20 years of experience, plus interviews with relevant subject matter experts, I will provide strategic insights into how you can transform your working relationship with your clients and turn them from satisfied clients, to loyal clients.

LinkedIn - https://www.linkedin.com/in/jorogers-marketing-consultant/
Instagram - Customer.Success.Matters

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Client Success Matters is a podcast dedicated to helping agencies ensure the retention and growth of their clients and business. Pulling on over 20 years of experience, plus interviews with relevant subject matter experts, I will provide strategic insights into how you can transform your working relationship with your clients and turn them from satisfied clients, to loyal clients. LinkedIn - https://www.linkedin.com/in/jorogers-marketing-consultant/ Instagram - Customer.Success.Matters

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Episode 4: 6 Key Communication Skills You Need

Episode 4: 6 Key Communication Skills You Need