Automation is not just a buzzword - it's a way for companies to improve their cost to service, reduce their time to market, and overall improve their competitive position. In this episode Andrew Cohen joins me to discuss the value of automation, how to run an effective automation initiative, and what the potential pitfalls are.https://www.linkedin.com/in/andrew-cohen-91945a4/http://www.evokenewyork.comLearn more about your ad choices. Visit megaphone.fm/adchoices