What is human experience (Hx)? Why is it becoming more emotive and important in the world today? As we re-imagine the way we engage with tech and what work is, businesses are becoming human-centred in their design. Andy Sandoz, Chief Creative Director at Deloitte and Richard Evans, Director within our Human Capital Practice and Employee Experience Lead, discuss all things Hx - from brand impact to customer experience and the impact on society as a whole.