Halifax is shutting 18 branches this September as customers are pushed towards digital marking, but this isn’t just another banking headline.

In this week’s Commercial Coffee Break, I look into what these closures actually mean

• the shift to digital banking
• the pressure of economic costs
• the role of regulators protecting consumers.

Join me for our Espresso Insight where I connect the dots in the Halifax headline to wider commercial trends.

Grab a coffee while we break down what this story tells us about business strategy and how you can use it in interviews and applications.

By the end of this episode, you’ll understand This Week’s Roast, spot the Espresso Insight and take away a Shot of Strategy to put into practice!