Built to Trust

Episode 4 Hiring as Product Design


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Hiring isn’t recruiting; it’s system design. Soummya breaks down how org structure and hiring order determine speed and trust—why you start with an integrator, then shore up the riskiest interfaces, and only later add specialists. He covers talent realities and four levers to get the right mix (grow, borrow, buy, simplify), plus building teams that are >1-deep with runbooks and rotations. You’ll learn to align carrots (mission, craft, scope, equity) so motivations don’t collide, and why trust, commitment, and follow-through matter more than raw brilliance. Tactics include role scorecards, 30/60/90 outcome plans, a delivery-predictive interview loop (work sample, writing, pairing, values), and practical ways to retain by making the day match the job you sold. A quick nod to Soummya’s “hang glider” perspective sets up a future episode.

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Built to TrustBy Soummya Datta