John Heald joins Danielle Burmeister in this discussion about how the funeral industry has shifted to the digital space. John is General Manager of the Funeral Home Channel of Legacy.com and Chair-Elect on the Board of Trustees for the Funeral Service Foundation. In their chat, John covers his career path over the years, opportunities and challenges that funeral professionals face as generations unite in the workplace and the power of relationship building and networking within the industry. They also discuss the importance in giving back to communities and the amazing work the Funeral Service Foundation does for others.