My son and I discuss his experiences as a teenager working in customer service.  Riley shares his thoughts on some of the challenges he's faced while working at a pizza joint as well as a couple of other restaurants.  He brings a unique perspective that many of us may have forgotten about as we've progressed in our careers.

Karen Isn't Always Right is here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide relief by way of showing you that you're not alone, giving real world advice,   and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU.

Fyi, we're still fine tuning our production skills, so please be patient.  We promise we're going to keep improving!!