#004 - On this episode, Kirk and Cass discuss what happens during that first phone call when you're looking to apply for a mortgage (also known as the 'Intake Call').

Most people expect to get some rates and figures right off the bat.  In order to provide a customer with the best information, it will require getting some information from them first.  The hosts go over what you can expect so that you're prepared to have that conversation which should take about 15 minutes.

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