In this candid interview, Shirley Brooks, of San Francisco’s Mardrone Art Bar, shares her journey from shot-girl to craft cocktail creator. She tells how she juggles family life and work in the service industry, what challenges she faced in her career, how she learned to craft cocktails, her process for inventing new cocktails, what makes a good bartender and how the industry has changed over the years. Plus, Shirley lays out what anyone wanting to bartend in San Francisco absolutely needs to know.