<p>Phil and Ashley are joined by guest speaker Alex Wantling Technical Consultant at Sapphire. This week we focus on National Grid's UWP (Unified Web Portal), what it is, and any challenges faced during implementation and how the team have overcome them.</p>

Phil and Ashley are joined by guest speaker Alex Wantling Technical Consultant at Sapphire. This week we focus on National Grid's UWP (Unified Web Portal), what it is, and any challenges faced during implementation and how the team have overcome them.

Episode 4: The challenge of the UWP

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.

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Episode 4: The challenge of the UWP

Episode 4: The challenge of the UWP