After spending the first half of her career creating beautiful artifacts for audiences to be persuaded by, Vanessa decided to design products that people could use to feel smarter and more in control. This is the reason she joined Facebook as a User Experience Researcher on the New Product Experimentation team. Vanessa talks with Dwayne Samuels about how Product Managers can use various research methods to properly interact with their users. Music: Joseph McDade - Glacial Waves