The story highlights the speaker's experience as a teenager working at a phone repair kiosk, where customers would frequently ask if he could fix their broken screens. The speaker then taught himself how to fix screens and began selling them at a profit, eventually sourcing them in bulk from Alibaba to lower the cost. The story also touches on the theme of listening to customer needs and responding to them in order to create a profitable business.

00:01  Introduction to this episode.
07:13  Selling screen protectors.
13:01  Being data-driven and sharing information.
15:00  Transparency creates value for both sides.
18:58  Lessons learned from John’s pitch.
25:50  The importance of having committed clients.
31:21  Comparison of debt service on a deal by deal basis.
36:45  Risk of taking a gamble.
40:38  Long term maturities and extensions.

lenders, market, people, loan, client, equity, selling, deals, screen protectors, year, calls, rates, business, borrower, easy, long, sales, chase, interest rates, debt