<p>Nothing more central to running a company than the Relationship you have with customers. Most companies get the customer relationship wrong.</p>

Nothing more central to running a company than the Relationship you have with customers. Most companies get the customer relationship wrong.

Episode 40 - Fixing Customer Relationship conundrum part 2

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.

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Episode 40 - Fixing Customer Relationship conundrum part 2

Episode 40 - Fixing Customer Relationship conundrum part 2