The use of Social Media can be a great asset to your practice but you need to be aware of the pitfalls. This week join Oscar and Scott as they talk about how negative online client comments can affect your practice. They discuss how to combat negative or untrue comments. It some situations engaging the opposing party may be recommended, in some situations, creating new content will be what is needed. 

 

The hosts have previously (and will continue) to discuss having a more client centered practice and they believe that doing so will minimize negative reviews and maximize positive reviews.