Robotic Process Automation (RPA) and Intelligent Process Automation (IPA) have seen some fairly divisive opinions in the media but is it all doom and gloom? Are jobs under threat? What are the benefits for companies and their workforces?

This week Neil Ward-Dutton and John O'Brien sit down with Miles to discuss their thoughts on these two rapidly progressing technologies and what could be in store for the industry as a whole.

Read Neil's blog about RPA here - https://blog-idcuk.com/is-robotic-process-automation-the-hottest-software-topic-around/

Watch IDC’s latest videos: youtube.com/idcemea

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