<p>Today on Project Distinct, Scott reveals the third of the “Three Destroyers of Differentiation,” why an old cliche is no longer true, and why your relationships with customers (and family members) can deteriorate.</p>

Today on Project Distinct, Scott reveals the third of the “Three Destroyers of Differentiation,” why an old cliche is no longer true, and why your relationships with customers (and family members) can deteriorate.

Episode 412: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency

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Episode 412: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency

Episode 412: Encore Episode - Differentiation Destroyer #3: Familiarity breeds complacency