What is a Small Business Development Center? Why should you consider working with one if you're the owner of a small business? To answer these questions, Crash Course Marketing Academy host Gayla Zoz talks to Charles Alexander, director of the Tennessee Small Business Development Center at Volunteer State Community College in Gallatin, Tennessee. In addition to hearing Charles talk about everything a Small Business Development Center can offer, he also talks about the most common reasons small business owners give him for NOT taking advantage of assistance the center provides.