Communication Compass

Episode 43: The Shield That Shuts Us Down: Understanding Defensiveness in Conflict


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We’ve all done it—someone gives us feedback, and before we even realize it, we’re explaining, justifying, or turning the blame back on them. That’s defensiveness, the third Horseman of Conflict, and while it might feel like self-protection, it often ends up pushing people away.

In this episode of the Four Horsemen of Conflict series, we dig deep into why defensiveness shows up, how it impacts communication, and what to do instead when you feel under attack. Using insights from Dr. John Gottman’s landmark research, we explore:

  • The psychology behind defensiveness—and why it feels so natural

  • How defensiveness fuels disconnection in personal, professional, and family relationships

  • Real-world examples and how to spot it in yourself and others

  • The powerful antidote: how to take responsibility without shame or collapse

Whether you're trying to improve communication with your partner, boss, or friends, this episode offers grounded, compassionate strategies to replace defensiveness with clarity, accountability, and connection.

🎧 Listen now and learn to break the cycle—because real strength is found in staying open, not shutting down.

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Communication CompassBy Malynnda Stewart, PhD, BCPA