In this episode, we revisit timeless lessons from *The E-Myth* and apply them to modern business challenges.Discover how structured processes can transform chaos into order, especially in unexpected situations like a last-minute Airbnb prep.Tom Rolley shares a personal experience of stepping into the role of cleaner, demonstrating the power of systems thinking to ensure the work gets done.Tom looks at capturing the clear steps required for consistent outcomes even if someone has not done the work before.Reflecting on the process, Tom discusses the importance of capturing SOPs in a format suitable for real-world work.Tune in to learn how creating powerful checklists enables you to know that the work was done right—every time.