It's hard to shake things up without offending the family

Navigating complex relationships and understanding unwritten processes are among the many challenges of transitioning a family-owned business to the next generation.

Challenges lie in navigating complex family relationships, transitioning from first to second-generation ownership, understanding how unwritten processes & procedures work, dealing with problematic financial accounting, and facing the possibility of deteriorating service as the former boss pulls away.

Our Wednesday family this week is about change and shaking things for the better!