Funded, Now What?!

Episode 46: Can Voice AI Save the Hotel Industry?


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What if you never had to hear "please hold" ever again when you call a hotel or resort?

In this episode of Funded, Now What?!, host Andrew Lee Miller (@growthexpertz) sits down with Jonathan Lei, the founder of withQ. Jonathan is on a mission to make hotel phone calls efficient, profitable, and most importantly instant.

By deploying the world's most sophisticated voice AI for hospitality, withQ is helping hotels capture missed bookings and provide a "white glove" guest experience that scales without increasing headcount.

What You’ll Learn in This Episode:

  • The Hospitality Gap: Why traditional hotels are losing millions in missed calls and how AI bridges that gap 24/7.

  • Selling ROI: Why B2B products that 5x revenue are the only products worth building in 2026.

  • The Accountability Layer: How withQ uses a dedicated QA team to ensure their AI never hallucinates on a guest call.

  • The "Famous" Strategy: Andrew’s plan to move withQ from a hidden gem to the industry standard for hospitality tech.

    Featured Guest: Jonathan Lei

    Jonathan is the founder and CEO of withQ. Based in the heart of the tech world, he has built a team dedicated to transforming how the hospitality industry interacts with its guests through seamless, revenue-generating Voice AI.

    Connect with Jonathan: LinkedIn Profile | X (Twitter)

    Learn more: https://withqconcierge.com/


    00:00 Introduction and Guest Credibility

    01:18 What is withQ and Its Vision

    02:14 The Evolution from Pizza to Hospitality AI

    02:59 Industry Challenges: Staffing and Guest Experience

    03:49 Training AI on Real Customer Calls

    05:27 Tech Differentiation and Industry Trends

    06:51 Proprietary Data and Continuous Improvement

    07:48 Rapid Prototyping and Customer Feedback

    08:49 Enhancing Guest Experience and Revenue

    09:12 Fundraising Insights and Lessons Learned

    10:49 Team and Leadership in Fundraising

    12:45 Marketing Strategy and Digital Channels

    15:48 Pre-Launch Marketing and Market Education

    17:35 Future Marketing Challenges and SEO

    19:25 GEO and Content Strategy for Visibility

    20:36 Innovative Marketing Experiments

    23:14 Market Positioning and Competitive Edge

    24:05 Live Demo of AI Call in Action

    26:23 Upsell Opportunities and Revenue Boost

    28:08 Cost Savings and Revenue Impact

    29:01 Pricing Model and ROI Focus

    29:48 Final Thoughts and Closing Remarks

    30:55 POD OUTRO.mp4


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    Funded, Now What?!By Andrew Lee Miller