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Episode 46: Developing the Next Generation of Leaders


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We can't be fearful about pouring into our people. When our team members succeed, that means we were successful.

In this episode, I interview Christian Elisabeth Hartley, Branch Manager at Keesler Federal Credit Union, about developing the next generation of leaders.

What we talked about:

  • Hiring with long-term intention
  • Team member experience directly affects member experience
  • 4 strategies for teaching and grooming new leaders
  • Techniques that Christian implements to turn everyone into a manager

Check out these resources we mentioned:

  • Stop Living on Autopilot by Antonio Neves
  • The WELL Acronym from Ep. # of Digital Growth

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Banking on Experience powered by BUSINESSNEXTBy Andrew Piron & Joshua Barclay

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