Troy has a problem. That's not really true - he has many, but this is one particular problem with one particular group of students. Can Steve help him solve this problem in any meaningful way? Can Steve even understand what the problem is? Along the way, we discuss the nature of teens, the ego of a dedicated teacher, the bizarre relationships between teachers and teen classes, and the importance of persistence as a way of dealing with the vagaries of the students' response to our efforts as teachers.