In this episode, Sean sits down with <a href="https://www.linkedin.com/in/zivkovicnemanja/" rel="nofollow">Nemanja Zivkovic</a>, Director of Operations at <a href="https://www.default-design.com/" rel="nofollow">Default Design</a>. They dive into why defining conversions first is important. They go deeper into why conversions, marketing automation, and website personalization need to align for great customer engagement. 

More About Nemanja. <a href="https://www.linkedin.com/in/zivkovicnemanja/" rel="nofollow">https://www.linkedin.com/in/zivkovicnemanja/</a>

In this episode, Sean sits down with Nemanja Zivkovic, Director of Operations at Default Design. They dive into why defining conversions first is important. They go deeper into why conversions, marketing automation, and website personalization need to align for great customer engagement. More About Nemanja. https://www.linkedin.com/in/zivkovicnemanja/

In this episode, Sean sits down with <a href="https://www.linkedin.com/in/zivkovicnemanja/" rel="noopener noreferrer">Nemanja Zivkovic</a>, Director of Operations at <a href="https://www.default-design.com/" rel="noopener noreferrer">Default Design</a>. They dive into why defining conversions first is important. They go deeper into why conversions, marketing automation, and website personalization need to align for great customer engagement. 

More About Nemanja. <a href="https://www.linkedin.com/in/zivkovicnemanja/" rel="noopener noreferrer">https://www.linkedin.com/in/zivkovicnemanja/</a>

Episode 47: How Design Leads to Better Customer Engagement

Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.

Business

Entrepreneurship

Marketing

Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts. We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.

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Episode 47: How Design Leads to Better Customer Engagement

Episode 47: How Design Leads to Better Customer Engagement