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Special thanks to Sam Gianettino and Jalena Laipply for helping clarify how great customer service should look. In this episode we talk about what should be happening when dealing with customers, good phone skills, dealing with angry customers, appropriate use of cell phones and many other topics.
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Special thanks to Sam Gianettino and Jalena Laipply for helping clarify how great customer service should look. In this episode we talk about what should be happening when dealing with customers, good phone skills, dealing with angry customers, appropriate use of cell phones and many other topics.