In this episode of the Lead Up Podcast, host Mike Harbour welcomes Anney Perrine, Partner and Senior VP of Growth at Palm Health, for the Elite Leader Series

The conversation explores how Palm builds leadership capacity and culture through director self-development, cross-department accessibility, leadership training, frequent check-ins around personal values, and shared frameworks like the five dysfunctions of a team. Annie also outlines Palm’s focus on “caring and collaboration,” reinforced through five North Star metrics and day-to-day behaviors that support member retention. 

They discuss employee retention strategies, including treating employees as individuals, building community across diverse teams, celebrating wins at individual, team, and organizational levels, and hiring for values fit using a temperament and character assessment emphasizing cooperativeness and reward dependence. Annie closes by emphasizing meaning and purpose as central to sustainable performance, employee engagement, and the future of organizational culture.

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