Two years on from the Tesco Bank fraud attacks that allowed cybercriminals to check out with £2.26m (roughly $3m) in customer funds, Dr Richard Gold and Simon Hall join Rafael Amado to discuss the UK Financial Conduct Authority’s investigation report. This episode will be crucial listening for anyone involved in the financial services industry, as well as those eager to learn about incident response processes and how poor execution can have disastrous, and costly, consequences. The FCA final notice is available on: https://www.fca.org.uk/publication/final-notices/tesco-personal-finance-plc-2018.pdf