These days chat tools are a dime a dozen. But surprisingly a lot of businesses still don't support chat on their website.  In this episode, I give you a lot of chat tools to consider and the 5 must haves and 4 nice to haves to help with your selection.  But more importantly, I discuss how having a customer-focused business means you must have chat on your website, but it doesn't mean you have to have a team of live agents 24/7 to handle incoming requests.  Learn how website chat can benefit your business and more. http://www.techsmartboss.com/49