Welcome to Episode #5 of our weekly podcast here at Miracle Ford! In this episode, we talk with Amy Bryant, the Business Development Manager at Miracle Ford.

Topics Discussed:

How Amy got into the businessWhat is the BDC (Business Development Center) and what is their roleWhat are the most Frequently Asked Questions that customers haveWorking with customers who have challenged creditHow the Internet has changed the marketplace, and why it is a good thingWhat makes Miracle differentWhat Amy does outside of work

Transcript

Opening

John Haggard: 00:02 Welcome to the Miracle Ford podcast where each week you will be able to learn the best ways to purchase or lease, maintain and accessorize and how to sell your vehicle for the highest resale value possible, when you’re ready to do it. I’m your host John Haggard and throughout each month right here, as you probably already know, if you’ve been listening, we’ll have different team members join us from Miracle to bring you tips that you can actually use, and answer questions that you probably have in your mind already. And by the way, we will also post a transcript of each podcast so you can easily refer to it. The idea there is if you hear something you want to get the information, not have to listen to everything all over again, just go right to the script and your information is right there. On this podcast we’re talking to Amy Bryant and she’s the Business Development Manager at Miracle Ford in Gallatin. Hey Amy, welcome to the podcast.

Amy Bryant: 00:49 Hi John. How are you doing?

How Did You Get Into The Car Business

John Haggard: 00:51 I’m doing good. Doing good. You know, people always want to know, well, who is the person behind the voice? Who is the person behind the face? So it’s always interesting to know. Amy, how did you get started in the car business?

Amy Bryant: 01:04 Well, John, I have to say back in 2013 I was actually a recruiter and one of my clients suggested that I try the car business… that I would possibly be good at it. I have loved it every day since then.

John Haggard: 01:18 You say a recruiter, what did, who did you use to recruit for? What type of folks were you looking for?

Amy Bryant: 01:23 I was actually a recruiter in the accounting arena, so I worked for Robert Half for many years and that is actually how I even got in the car business. It just kind of fell in my lap and I’ve loved it.

John Haggard: 01:33 Wow, okay. So people who needed anything at all to do with accounting, you would call on companies and say, “Hey, if you’ve got a need for bookkeeping or a chief financial officer, we’ve got folks”, that type of thing.

Amy Bryant: 01:44 That’s correct. Everything from a CFO all the way down to just a data entry.

John Haggard: 01:49 Okay. Okay. So how long have you been doing cars and vehicles?

Amy Bryant: 01:52 Since April of 2013

John Haggard: 01:54 April of 2013. All right. And so now how about Miracle Ford? How did you wind up at Miracle Ford?

Amy Bryant: 02:01 It’s kind of funny. I actually came to have lunch with one of my coworkers that I have worked with for probably six out of my eight years here in the business and I met him at Miracle Ford. He told me what a great dealership this was. I came to have lunch and the rest is history. I just celebrated my one year anniversary here and look forward to many more years here.

John Haggard: 02:24 That sounds fun. That’s how it works. Sometimes it’s all about relationships and who you know and who you get to know. When you hear that title, Business Development Manager, it sounds like a big deal and I’m sure it is, but what does that r