In this episode, hear from Peter Hartnett, Manufacturing Engineer at Protolabs focusing on injection molding and the last-mile delivery of custom orders. Peter discusses how he extended Protolabs digital thread to the packing and shipping part of the production, the paper-based tracking they replaced, the tools they tried, navigating change, and the effective solutions that stuck.

Peter talks about how Tulip has enabled them to gain real-time visibility, better align with processes, and uncover insights to improve operations and reduce scrap. Gio and Peter discuss problem-solving, limiting the distance between the people experiencing the problem and those solving the problem, and the importance of solutions that enable rapid iterations.