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To listen well requires a lot of effort. It is worth making the effort if you want to be an effective communicator. And I believe it has got a lot more challenging and complex since the world has moved online and we are working in a number of different ways with the distractions of working from home and communicating through screens for most of the day.

There are a lot of resources out there about listening and it can be quite overwhelming! So, this is the first part of a series of solo episodes I will be recording dedicated to the art of listening.

Hi, I’m Lisa, your host and I have been a teacher and learning facilitator since I graduated in 2002. I know first-hand what a crucial part listening skills play in understanding learner needs and successfully collaborating with clients to create impactful learning experiences.

I have been delivering learning experiences focused on developing communication skills for a range of professionals working in a variety of organisations over the past 12 years in Singapore. Organisations I have worked with include Singapore Airlines, Marina Bay Sands and TikTok.

In this episode join me as I explore:

• A technique that will help you prepare to listen attentively
• Julian Treasure’s R.A.S.A listening framework
• how our positioning in front of the camera impacts our capacity to listen and to be listened to

Resources:

Silence by Lemniscates

https://youtu.be/5J4BBM6nRXw

Julian Treasure

https://www.juliantreasure.com/5-part-video-series/rasa

https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better?language=en#t-249214

https://www.juliantreasure.com/books

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