When critical systems fail, operations leaders are the first line of defense. In this episode of Keeping Current, host Joe O’Dwyer sits down with Dennis Salzmann, Senior Director of ERS Operations, to explore how outages unfold—and what it really takes to bring systems back online. From early warning signs to the chain of events during a disruption, Dennis shares practical insights on leadership under pressure, recovery strategies, and the role of predictive maintenance in building resiliency. Whether you’re a facility manager, engineer, or executive, you’ll gain frontline lessons to strengthen your preparedness and keep your infrastructure running reliably.