In this episode of the ELH Podcast, I interview Michelle O'Neal.  Michelle is in the newly-created position of Driver Advocate.  We know that if we are going to grow Chieftain, we absolutely must do a better job of meeting our driver's needs.  Michelle's role with Chieftain is to be the voice of the driver so the company thoroughly "hears" what we can do to make things better.  She also will serve to help drivers navigate the various departments of the company that impact the driver's time with the company.  Rather than wondering what department can help solve a problem a driver is experiencing, Michelle can either point them in the right direction or simply step in and help with the solution.

We have discussed in previous episode how important driver's are to the continued success and growth of the company so in this episode we help show a little more of that overall commitment.  As always, please don't hesitate to reach out to me with any comments or questions at 810-233-7331 ext 238 or via email at [email protected].