It’s not ‘managing expectations’ it’s being clear at the beginning, the middle and the end.

#customerengagement #customerexperience #mariononsurveying #womeninsurveying

It’s not ‘managing expectations’ it’s being clear at the beginning, the middle and the end. #customerengagement #customerexperience #mariononsurveying #womeninsurveying

Episode 5 Managing Expectations

Inspiring customer experience in residential property. Humanising the house buying process and empowering women surveyors along the way

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Episode 5 Managing Expectations

Episode 5 Managing Expectations