In this episode I spoke with Rob MacAllister, Head of Customer Success at Filtered, an Ed-tech company who recently received their Series A funding. 
Rob provides a very refreshing philosophy on Customer Success; educating the client by challenging their assumptions on their learning content in an increasingly-significant sector; Learning & Development.

In this episode I spoke with Rob MacAllister, Head of Customer Success at Filtered, an Ed-tech company who recently received their Series A funding. Rob provides a very refreshing philosophy on Customer Success; educating the client by challenging their assumptions on their learning content in an increasingly-significant sector; Learning & Development.

In this episode I spoke with Rob MacAllister, Head of Customer Success at Filtered, an Ed-tech company who recently received their Series A funding.&nbsp;
Rob provides a very refreshing philosophy on Customer Success; educating the client by challenging their assumptions on their learning content in an increasingly-significant sector; Learning &amp; Development.

Episode 5: Rob MacAllister, Head of Customer Success at Filtered

Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success &amp; Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success &amp; Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently &amp; effectively. Welcome to Churn Hacking.

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Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success & Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success & Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently & effectively. Welcome to Churn Hacking.

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Episode 5: Rob MacAllister, Head of Customer Success at Filtered

Episode 5: Rob MacAllister, Head of Customer Success at Filtered