Podcast #5 discusses the difference between steam machines and hot-water extractors and which might work best for your application. We also interview Scott Perkins from Scotty's Shine Shop in London Ontario. He gives us his views on what it takes to start and maintain a profitable  business in today's economy. With over 20 years in the business, Scotty's experience and insights are critical for future entrepreneurs thinking about opening a carwash/detailing operation.