Most of the time they're telling us they are fine.....

So I propose we just make "I'm fine" our starting point.  Let's not accept that as a legitimate reason not to meet and let's go to work.  Let's hone a process that allows us to flex with with the "I'm Fine" response, create a little room to deliver our core logic and ask for an appointment.

Don't forget our Customer Appreciation promotion: 10% of your best competitive quote for IT hardware and software from now till the end of December.

In this episode I talk about:

* We recap our discussion from part 1:

* The list is most important thing | bad list = bad results

* Your list can and should be gold

* We have an entirely different definition of what "Fine" means

* The Customer Appreciation promotion

* Key dates for the Customer Appreciation marketing campaign

* CRM and putting together the puzzle pieces

* The call framework

* Opening

* Result nuggets

* Redirects

* The Message

* Close

* Belief in our irrefutable logic

* How you can hear a smile

* Link to the message

* Episode 4 | Telemarketing for IT Services Part 1

* Result nugget examples

Acknowledgements - I didn't come up with any of this on my own.  I've learned from others.  Click here to meet my teachers.