In Episode 5 of the Negotiate X in Rewind series, The Mind Power of Empathy, Andy Fairie reveals how empathy and active listening can reshape conversations, build trust, and ease tension. 

He explains the difference between sympathy and empathy, sharing practical ways to develop emotional awareness through labeling emotions, practicing with people you disagree with, and expanding your vocabulary. 

From his work with protest groups in Scotland to his insights as a CBT therapist, Andy shows how self-awareness and small communication shifts can transform interactions. This episode offers real, actionable strategies to strengthen empathy in both life and work.