The trio is back to talk about troubleshooting, how much fun it can be, and how to approach it, but first they share their widely respected opinions *scoff* about the ‘Race for the Container Space’, using DNA as your tier-4 storage media, and the promise of autonomous taxis.

Newsy News

Microsoft, Cisco, HPE love Mesosphere while VMWare and Pivotal are promising that a container platform is in the works

Microsoft making progress in the field of DNA-based data storage

GM and Lyft promise us self-driving taxis by the end of this year

Topic: Troubleshooting

What is troubleshooting?

Methodologies of troubleshooting

Choosing between the ‘fix’ and the ‘forensics’

Root Cause Analyses and their difficulties after the fact

Other Links

If you have been in a service desk role, you need to watch The Website is Down

@dpocoroba’s troubleshooting article on PacketPushers