Scott Stratten and his wife, Alison, are co-authors of 6 best-selling business books, podcast co-hosts and co-owners of UnMarketing Inc. They have worked with businesses like PepsiCo, IBM, Cirque du Soleil and Microsoft to help them focus less on marketing and focus more on engaging. Their latest book, The Jackass Whisperer, is a rallying cry for everyone tired of people who use speakerphones in open-plan offices, and is a definitive guide for how to deal with the worst people on Earth.