This week we are joined by Sheila Brune, RN, MS. She will be discussing The Living History Program, a unique way to improve compassion, caring, and connections with patients. This presentation will introduce you to an innovative method designed to impact interpersonal communication with patients through the use of personal life stories. The Living History program teaches techniques to have meaningful interviews with patients and then create a one-page Living History to share with family, friends, and the care team. Stories are a powerful tool designed to transform the healthcare relationship to a new level of communication, and positively impact patient satisfaction.