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Episode 51: How a Virtual Assistant Can Help HR Consultants Grow Their Business
HR Voices Podcast
A podcast for independent HR and people professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 9 June 2025
Episode 51: HR Voices with Kelly Matcham – How a Virtual Assistant Can Help HR Consultants Grow Their Business
Guest: Kelly Matcham, Pink Spaghetti Mole Valley & Dorking
In this episode, Mary Asante is joined by Kelly Matcham, a virtual assistant from Pink Spaghetti Mole Valley & Dorking. Kelly shares insights on how working with a VA can help HR consultants and independent professionals streamline their operations, free up time, and ultimately grow their business.
What to Expect in This Episode
💼 What Is a Virtual Assistant (VA)?
• Understanding what a VA does and why “virtual assistant” can be a misleading term.
• How VAs act as the 25th hour in the day for busy business owners.
🔍 Identifying the Right Tasks to Delegate
• How to identify the tasks that don’t suit your skillset or consume too much time.
• Starting small and scaling support as needed.
🧰 Common Tasks Delegated to VAs
• Inbox and diary management.
• Onboarding clients, recruitment support, CRM and process support.
• Social media and marketing assistance.
• Event and project coordination.
🧠 Choosing the Right VA for Your Business
• Importance of rapport and relationship building.
• How to vet potential VAs based on your business needs.
• Consideration of their background, team structure, and ability to scale.
🗣️ Communication and Onboarding
• Best practices for communicating and sharing access with your VA.
• Tools and platforms to streamline collaboration.
• The importance of onboarding both ways and setting clear expectations.
📈 Growing Together
• How VAs can help identify business blind spots.
• Using the VA’s broader experience across industries to your advantage.
✅ Key Takeaways
• Build trust and start small—then scale as confidence and needs grow.
• Communication, clarity, and realistic expectations are essential to success.
• VAs can become an extension of your team and help drive business growth.
📣 Top Tips from Kelly Matcham
2. Talk to several VAs to find the right fit for your needs and values.
3. Start small with a few hours a week and grow the relationship gradually.
🎧 Listen & Engage
If you found this episode helpful, subscribe, leave a review, and share it with fellow HR professionals. Got a topic or want to be a guest? Get in touch at: [email protected]
For more resources, visit www.hrindependents.co.uk plus take a look at this BLOG for more information.
View all episodes
By hrvoicesHR Voices Podcast
A podcast for independent HR and people professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 9 June 2025
Episode 51: HR Voices with Kelly Matcham – How a Virtual Assistant Can Help HR Consultants Grow Their Business
Guest: Kelly Matcham, Pink Spaghetti Mole Valley & Dorking
In this episode, Mary Asante is joined by Kelly Matcham, a virtual assistant from Pink Spaghetti Mole Valley & Dorking. Kelly shares insights on how working with a VA can help HR consultants and independent professionals streamline their operations, free up time, and ultimately grow their business.
What to Expect in This Episode
💼 What Is a Virtual Assistant (VA)?
• Understanding what a VA does and why “virtual assistant” can be a misleading term.
• How VAs act as the 25th hour in the day for busy business owners.
🔍 Identifying the Right Tasks to Delegate
• How to identify the tasks that don’t suit your skillset or consume too much time.
• Starting small and scaling support as needed.
🧰 Common Tasks Delegated to VAs
• Inbox and diary management.
• Onboarding clients, recruitment support, CRM and process support.
• Social media and marketing assistance.
• Event and project coordination.
🧠 Choosing the Right VA for Your Business
• Importance of rapport and relationship building.
• How to vet potential VAs based on your business needs.
• Consideration of their background, team structure, and ability to scale.
🗣️ Communication and Onboarding
• Best practices for communicating and sharing access with your VA.
• Tools and platforms to streamline collaboration.
• The importance of onboarding both ways and setting clear expectations.
📈 Growing Together
• How VAs can help identify business blind spots.
• Using the VA’s broader experience across industries to your advantage.
✅ Key Takeaways
• Build trust and start small—then scale as confidence and needs grow.
• Communication, clarity, and realistic expectations are essential to success.
• VAs can become an extension of your team and help drive business growth.
📣 Top Tips from Kelly Matcham
2. Talk to several VAs to find the right fit for your needs and values.
3. Start small with a few hours a week and grow the relationship gradually.
🎧 Listen & Engage
If you found this episode helpful, subscribe, leave a review, and share it with fellow HR professionals. Got a topic or want to be a guest? Get in touch at: [email protected]
For more resources, visit www.hrindependents.co.uk plus take a look at this BLOG for more information.